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Terms of Use

Last updated: August 24, 2026

1. Acceptance of Terms

By accessing or using our poultry hatchery management application (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

hatchEZ is a publicly available poultry-management SaaS platform designed for the wider poultry industry. Any poultry farm, hatchery, breeder, gamebird producer, or poultry operation can register to use the Service — no pre-approval is required. The Service provides tools for managing poultry operations, including hatch tracking, mortality monitoring, daily check logging, crew performance management, feed and medicine tracking, and data analytics. The Service is available as a website and as an iOS application. The hatchEZ iOS application does not offer purchases, subscription checkout, or external purchase links. Purchases and subscription management are not available in the iOS application.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By registering, you represent and warrant that you meet these requirements.

4. Account Registration

You must provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Subscription and Payments

  • The hatchEZ iOS application does not offer purchases or subscription checkout. Purchases and subscription management are not available in the iOS application.
  • The Service may be offered through monthly or annual subscription plans at the listed prices. Payment is processed through our third-party payment provider.
  • Subscriptions automatically renew each billing cycle unless cancelled before the renewal date.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
  • Unless required by law, subscription fees are non-refundable.
  • We reserve the right to change pricing with reasonable advance notice.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any law.
  • Upload, store, or transmit data that infringes the rights of any third party.
  • Attempt to access, tamper with, or disrupt the Service's security, servers, or infrastructure.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to store malicious code, viruses, or harmful data.
  • Share your account credentials or resell access to the Service without authorization.

7. Your Data and Responsibilities

You retain ownership of all hatchery data, records, and content you enter into the Service. You are responsible for the accuracy and legality of all data you submit. You are also responsible for ensuring you have the necessary rights and consents to input any personal data (such as crew member names) into the Service. Refer to our Privacy Policy for details on how we handle your data.

8. Intellectual Property

The Service, including its design, features, and underlying software, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written permission.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or that alerts or analytics will always be accurate. You should not rely solely on the Service for critical agricultural or veterinary decisions.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service, including but not limited to loss of livestock, loss of data, or business interruption. Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your misuse of the Service, your violation of these Terms, or your infringement of any third-party rights.

12. Termination

We may suspend or terminate your access to the Service if you violate these Terms or if your account remains inactive. Upon termination, your right to use the Service ceases. You may close your account at any time. Provisions that by their nature should survive termination shall remain in effect.

13. Governing Law

These Terms are governed by applicable local and national laws. Any disputes shall be resolved in the courts of competent jurisdiction.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes through the Service or via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.